Flash no longer functions on Firefox for my macs. I re-loaded flash by doing it from Safari. Used Safari to ask this quest since firefox uses flash for tho
I have tried everything. uninstall reinstall. I couldn't test for flash because the function wouldn't work. I uninstalled Firefox twice and uninstalled flash twice. I cleared history, etc. I called my tech support for my multiple listing service, since I can't even log on without flash. He checked everything, and told me he couldn't figure out why it is not working. the plugin for shockwave flash is there. I know flash is on my machine because when I tried to install it after installing it this morning, it said it was already installed with the latest version. Later on I uninstalled and reinstalled twice. Flash works on Safari and Chrome. Only Firefox has this problem. I am very frustrated. I had to use Safari to even use your "ask a question" since Firefox uses flash to ask a question!!!!! HELP!!!!!!!!
Избрано решение
I ended up removing the firefox profile folder from the library, uninstalled, re-installed, and flash seems to be back!! :-D
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AFAIK, SUMO doesn't use Flash for anything.
Can I have your troubleshooting information?
- Go to Help > Troubleshooting Information > Copy text to clipboard and paste (CTRL + V/Command + V) your response into a new reply.
Thank you. Here you go!
Application Basics ------------------ Name: Firefox Version: 28.0 User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:28.0) Gecko/20100101 Firefox/28.0 Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: avast! Online Security Version: 8.0.1506 Enabled: true ID: [email protected] Name: Flash and Video Download Version: 1.53 Enabled: true ID: {bee6eb20-01e0-ebd1-da83-080329fb9a3a} Name: Flash Video Downloader - Full HD Download Version: 5.8.1 Enabled: true ID: [email protected] Name: Javadoc Lookup Extension Version: 1.0.1 Enabled: true ID: [email protected] Name: JavaScript Debugger Version: 0.9.89 Enabled: true ID: {f13b157f-b174-47e7-a34d-4815ddfdfeb8} Name: JavaScript Deobfuscator Version: 1.6.4 Enabled: true ID: [email protected] Name: QuickJava Version: 2.0.4 Enabled: true ID: {E6C1199F-E687-42da-8C24-E7770CC3AE66} Important Modified Preferences ------------------------------ accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.places.smartBookmarksVersion: 6 browser.sessionstore.upgradeBackup.latestBuildID: 20140314220517 browser.startup.homepage_override.buildID: 20140314220517 browser.startup.homepage_override.mstone: 28.0 dom.disable_open_during_load: false dom.max_script_run_time: 0 dom.mozApps.used: true dom.w3c_touch_events.expose: false extensions.lastAppVersion: 28.0 font.internaluseonly.changed: true javascript.enabled: false network.cookie.prefsMigrated: true places.database.lastMaintenance: 1398135861 places.history.enabled: false places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.adobepdfviewernpapi: 2 plugin.state.java: 2 print.macosx.pagesetup-2: PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VO print.print_bgcolor: false print.print_bgimages: false print.print_colorspace: print.print_command: print.print_downloadfonts: false print.print_duplex: 0 print.print_evenpages: true print.print_in_color: true print.print_margin_bottom: 0.5 print.print_margin_left: 0.5 print.print_margin_right: 0.5 print.print_margin_top: 0.5 print.print_oddpages: true print.print_orientation: 0 print.print_page_delay: 50 print.print_paper_data: 0 print.print_paper_height: 11.00 print.print_paper_name: print.print_paper_size_type: 1 print.print_paper_size_unit: 0 print.print_paper_width: 8.50 print.print_plex_name: print.print_resolution: 0 print.print_resolution_name: print.print_reversed: false print.print_scaling: 1.00 print.print_shrink_to_fit: true print.print_to_file: false print.print_unwriteable_margin_bottom: 56 print.print_unwriteable_margin_left: 25 print.print_unwriteable_margin_right: 25 print.print_unwriteable_margin_top: 25 privacy.clearOnShutdown.cache: false privacy.clearOnShutdown.cookies: false privacy.clearOnShutdown.downloads: false privacy.clearOnShutdown.formdata: false privacy.clearOnShutdown.history: false privacy.clearOnShutdown.sessions: false privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.sanitizeOnShutdown: true privacy.sanitize.timeSpan: 0 security.warn_viewing_mixed: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1396917484 Graphics -------- Device ID: 0x 166 GPU Accelerated Windows: 1/1 OpenGL (OMTC) Vendor ID: 0x8086 WebGL Renderer: Intel Inc. -- Intel HD Graphics 4000 OpenGL Engine windowLayerManagerRemote: true AzureCanvasBackend: quartz AzureContentBackend: quartz AzureFallbackCanvasBackend: none AzureSkiaAccelerated: 0 JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.3 Version in use: 4.10.3 NSS Expected minimum version: 3.15.5 Basic ECC Version in use: 3.15.5 Basic ECC NSSSMIME Expected minimum version: 3.15.5 Basic ECC Version in use: 3.15.5 Basic ECC NSSSSL Expected minimum version: 3.15.5 Basic ECC Version in use: 3.15.5 Basic ECC NSSUTIL Expected minimum version: 3.15.5 Version in use: 3.15.5
Променено на от cor-el
Can you try to start Firefox in Safe Mode to see if Firefox works properly with no error? You can start Firefox in Safe Mode below:
- Windows/Mac: Go to Help > Restart with add-ons disabled
- Linux: Run firefox -safe-mode in the Terminal/Konsole
If Firefox opens up fine with no problems, it's probably one of your extensions that's causing the issue. You can re-enable your add-ons one by one until you find the one that causes the issue upon being re-enabled.
Make sure Flash is up to date. Adobe released a patch to the latest version of Flash that made Flash crash in older model Macs so be sure to download it below if you haven't:
Try to see if Flash is actually enabled by checking to see if the website below displays your Flash Player version, OS, and browser. If it doesn't it shows a blank box. What do you see?
Променено на от Moses
Избрано решение
I ended up removing the firefox profile folder from the library, uninstalled, re-installed, and flash seems to be back!! :-D