Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

problem with my home page

  • 10 отговора
  • 5 имат този проблем
  • 1 изглед
  • Последен отговор от ideato

more options

Hi, I run Firefox 16.0.1 - I was installing a program from the net and it seems that other site installed a program under a folder named Hi Players, the program is called hao123, the program hijacks my yahoo mail home page and starts automatically when I close Firefox and re-open, when it opens hao123 page appears, and when I press the home page icon it goes to my home page. I tried uninstalling, deleting, cleaning registry, even installed ashampoo optimizer to try to remove this program but failed. Kindly help knowing that I am not a computer expert.

Hi, I run Firefox 16.0.1 - I was installing a program from the net and it seems that other site installed a program under a folder named Hi Players, the program is called hao123, the program hijacks my yahoo mail home page and starts automatically when I close Firefox and re-open, when it opens hao123 page appears, and when I press the home page icon it goes to my home page. I tried uninstalling, deleting, cleaning registry, even installed ashampoo optimizer to try to remove this program but failed. Kindly help knowing that I am not a computer expert.

Избрано решение

See also these:

Прочетете този отговор в контекста 👍 0

Всички отговори (10)

more options

Hi elmasry2

try the SearchReset add-on and check it again (the add-on it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself)

thank you

more options

Hi ideato

Tried SearchReset add-on, the problem remains unsolved, after closing and restarting Firefox it starts with the same page hao123, and when pressing the homepage icon it goes to Firefox homepage.

more options

Hi, go to about:config find browser.startup.homepage_override.mstone right click on it and select reset, then exit firefox(from file>exit) and restart it.

tell us it works.

thanks again

more options

Hi ideato,

Tried my best in about:config but problem remains.

more options

Do a malware check with a few malware scan programs. You need to use all programs because each detects different malware. Make sure to update each program to get the latest version before doing a scan.

http://housecall.trendmicro.com/ - Trendmicro online

http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware

http://www.superantispyware.com/ - SuperAntispyware

http://www.safer-networking.org/en/index.html - Spybot Search & Destroy

http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free

http://www.microsoft.com/windows/antivirus-partners/windows-7.aspx

check also for a rootkit infection with TDSSKiller.

http://support.kaspersky.com/viruses/solutions?qid=208280684


thanks again

more options

Hi ideato,

Tried all recommended anti-malware but problem remains.

thank you for help, any more suggestions?

more options

Hi elmasry2,

try this :

1. Right-click on your Mozilla Firefox icon on your desktop

2. Select "Properties"

3. See the value in "Target" property. It should be only "C:\Program Files\Mozilla Firefox\firefox.exe"

4. If you see the hao123 thing appended to the firefox.exe string like "C:\Program Files\Mozilla Firefox\firefox.exe"https://hao.123.com" or something like that DELETE IT and keep only the "C:\Program Files\Mozilla Firefox\firefox.exe"

5. Click OK to save it, exit Firefox and restart it.

also check if you have any extension or add-on installed by hao from Firefox button > click Add-ons > extensions, if you have DELETE IT.


thanks

Променено на от ideato

more options

Избрано решение

See also these:

more options

Hi ideato,

Yes, the step of removing the hao123 extension from the icons shortcut is the correct solution. Many thanks

more options

you are welcome