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unable to open www.talktalk.co.uk/mail

  • 2 отговора
  • 0 имат този проблем
  • 13 изгледи
  • Последен отговор от cor-el

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now unable to open www.talktalk.co.uk/mail since TalkTalk updated their website. Get a spinning circle but no connection. TalkTalk customer service do not accept liability. The website is OK with Microsoft edge.

now unable to open www.talktalk.co.uk/mail since TalkTalk updated their website. Get a spinning circle but no connection. TalkTalk customer service do not accept liability. The website is OK with Microsoft edge.

Всички отговори (2)

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Have you tried this link? https://apps.talktalk.co.uk/appsuite/

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You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can check for issues with Total Cookie Protection.