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Email account remains linked to previous host servers, won't update to new provider's server.

  • 1 отговор
  • 1 има този проблем
  • 19 изгледи
  • Последен отговор от david

richter.kurt
richter.kurt
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I've updated a Thunderbird email account to a new provider, servers, per the new host, and entered my new password to view the emails. (I need to keep the existing email address, since this is for a business) When logging in, I get the message: Login to server failed. Also a failure message appears that shows it's trying to log into the previous host's servers with those servers logging out. How can I fix this?

Thanks, Kurt

I've updated a Thunderbird email account to a new provider, servers, per the new host, and entered my new password to view the emails. (I need to keep the existing email address, since this is for a business) When logging in, I get the message: Login to server failed. Also a failure message appears that shows it's trying to log into the previous host's servers with those servers logging out. How can I fix this? Thanks, Kurt

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david
david
  • Top 10 Contributor
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If you post screenshots of your incoming and outgoing server settings, I think help can be provided.