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How to contact an addon's developer to report a glitch

  • 2 отговора
  • 1 има този проблем
  • 7 изгледи
  • Последен отговор от busy1

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The recent update to the Print Edit addon now requires the user to save the edited document before printing. When I select "Print" from the addon task bar, a "downloads" window appears. This is new: previously, a pop-up appeared asking whether or not I wanted to save the edited document. Now, in the current configuration, if I select "Save", I can print my edited document, if I choose to "Cancel" and not save the document, I am unable to print from the "Print Edit" program. I can use the Firefox print option, but the document still must be closed and I get a pop-up reminding me about saving the edited document. Rarely, if ever, have I chosen to save an edited document.

I unsuccessfully tried to find options to adjust preferences within the program and I looked for developer contact information online. If a "fix" to this change is available online, I would like to know where. If not, would the developer please revert to the non-mandatory "save" option.

The recent update to the Print Edit addon now requires the user to save the edited document before printing. When I select "Print" from the addon task bar, a "downloads" window appears. This is new: previously, a pop-up appeared asking whether or not I wanted to save the edited document. Now, in the current configuration, if I select "Save", I can print my edited document, if I choose to "Cancel" and not save the document, I am unable to print from the "Print Edit" program. I can use the Firefox print option, but the document still must be closed and I get a pop-up reminding me about saving the edited document. Rarely, if ever, have I chosen to save an edited document. I unsuccessfully tried to find options to adjust preferences within the program and I looked for developer contact information online. If a "fix" to this change is available online, I would like to know where. If not, would the developer please revert to the non-mandatory "save" option.

Избрано решение

Hi

You can contact the developer through the Support E-mail at the add-on page for that add-on.

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Избрано решение

Hi

You can contact the developer through the Support E-mail at the add-on page for that add-on.

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Thank you for that link: it's very helpful!