Firefox stuck in Desktop mode

When I've updated Firefox ( 130.0)- from ( Play store); I've noticed that the new version in some way had been missplaced with the desktop version. However every time I … (read more)

When I've updated Firefox ( 130.0)- from ( Play store); I've noticed that the new version in some way had been missplaced with the desktop version.

However every time I open a new tab- it will always open the Desktop version.

So,please if someone could publish the correct version.

Asked by tompa09 1 day ago

Last reply by James 7 hours ago

Persistent crashes when pinching to zoom on Firefox Android

When using Firefox on Android for a while, attempting to use pinch to zoom on a web site will cause Android to crash, as in the screen will go black, the G logo animation… (read more)

When using Firefox on Android for a while, attempting to use pinch to zoom on a web site will cause Android to crash, as in the screen will go black, the G logo animation will appear, and I'll be sent back to the lock screen. It's not just the app that crashes. It doesn't seem to be a full reboot as that takes longer and starts with a different animation, but some part of Android is restarting.

It's consistent but not predictable. Pinch to zoom will work on one site fine and then crash on the same site later. It seems to be a resource issue as it's unlikely to happen on a fresh instance and it becomes more likely the longer you've been using Firefox.

This has been happening for several months, since at least July. It's happened both on my old Pixel 6 Pro and my new Pixel 9 Pro. It's happened on both Android 14 and 15.

I eventually found out I could go to Settings > About Firefox > Crashes and get some debugging info, but I don't know what to do with it. I currently have 15 crashes between now and Oct 16th which all say:

java.lang.RuntimeException: Adding window failed

Clicking Share to get more info on the latest one adds:

java.lang.RunetimeException: Adding window failed

at android.view.ViewRootImpl.setView(ViewRootImpl.java:1618)
at android.view.WindowManager.Global.addView(WindowManagerGlobal.java:442)
at android.view.WindowManagerImpl.addView(WindowManagerImpl.java:158)
at android.app.Dialog.show(Dialog.java:352)
[...]

Caused by: android.os.DeadObjectException

at android.os.BinderProxy.transactNative(NativeMethod)
at android.os.BinderProxy.transact(BinderProxy.java:568)
at android.view.IWindowSession$Stub$Proxy.addToDisplayAsUser(IWindowSession.java:1305)
at android.view.ViewRootImpl.setView(ViewRootImpl.java:1596)
... 18 more

I don't know what to do with this info. Should I file a Bugzilla report with just this? The GUID associated with the most recent one is 7a5e5497-bb62-4e3c-94fc-5c63c51d0830. I can't look it up in crash-stats.mozilla.org. Or should I assume all crash reports are automatically received? I'd still like to be able to have a Bugzilla bug to watch for progress.

Asked by gregvalure 9 hours ago

Last reply by Paul 7 hours ago

Can't view saved passwords on mobile

I've been trying to view my saved passwords on mobile but every time I either enter my pin or use my thumbprint to log in, the action doesn't complete. It just goes back … (read more)

I've been trying to view my saved passwords on mobile but every time I either enter my pin or use my thumbprint to log in, the action doesn't complete. It just goes back to the enter pin screen again and again.

This is the first time I'm encountering this problem and I'm a bit stumped.

Asked by thesis101 3 days ago

Last reply by TyDraniu 13 hours ago

Downloads...

I can't see the download button on my Firefox settings. Where is the download button on Firefox? How can I download a picture or anything else into my phone using the Fir… (read more)

I can't see the download button on my Firefox settings. Where is the download button on Firefox? How can I download a picture or anything else into my phone using the Firefox browser?

Thanks

Asked by Lucie suianci 1 day ago

Last reply by TyDraniu 13 hours ago

one of the settings is broken

So the desktop setting keeps being enabled when I'm searching something it's enabled and I can unable it but what I'm in an site it cannot be disabled in any kind of sigh… (read more)

So the desktop setting keeps being enabled when I'm searching something it's enabled and I can unable it but what I'm in an site it cannot be disabled in any kind of sight that I tried

Asked by Judyisaly 1 day ago

Last reply by TyDraniu 13 hours ago

Firefox Android Beta - Downloading PDFs

Now it's completely impossible to open PDFs outside Firefox, as I could do until the last couple of beta versions. This trend is going on since a few years ago, from bad… (read more)

Now it's completely impossible to open PDFs outside Firefox, as I could do until the last couple of beta versions.

This trend is going on since a few years ago, from bad to worst. The whole design of the PDFs download process is bad. PDFs should be treated by FF as any other file: download and open with the system default PDF viewer. Imposing Firefox's internal PDF viewer as mandatory for downloaded PDFs is nonsense.

Asked by pp.luca 1 day ago

Last reply by anthony nyce sr 19 hours ago

bookmarks

You guys ever going to get around to improving how to interact with bookmarks? When I have downtime during the day and I'd like to move my bookmarks around I can't! This … (read more)

You guys ever going to get around to improving how to interact with bookmarks? When I have downtime during the day and I'd like to move my bookmarks around I can't! This has been an issue for a long time and I know others have asked. This is the one huge reason why I feel forced to use other browsers on my phone when not at home! Please get on this so I can just say on one browser for phone and home.

Asked by Joseph Beauleau 1 day ago

Last reply by Paul 1 day ago

syncing tabs from pc

I bought a new android (Samsung) tablet. I want to sync all the tabs I have on my Windows PC to the tablet. I am not tech savvy.. further, why can't the Firefox page t… (read more)

I bought a new android (Samsung) tablet. I want to sync all the tabs I have on my Windows PC to the tablet. I am not tech savvy.. further, why can't the Firefox page that shows all my saved tabs and bookmarks look the same on my tablet? sheesh...

Asked by John 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Jesus, finally.

Check yo self, before you reck yo self! My presets/shortcuts on android have dissappeared. Last chance, mate. You are not the only game in town. You get me … (read more)

Check yo self, before you reck yo self!

My presets/shortcuts on android have dissappeared.

Last chance, mate.

You are not the only game in town. You get me

Asked by Renier Ainsley 2 days ago

Last reply by Paul 2 days ago

Firefox Android unable to access multiple tabs in settings

Running latest version of android on Samsung S23 Ultra Firefox is 13.0.2 build # 2016055415. I have installed adguard on my phone and wish to import its security certi… (read more)

Running latest version of android on Samsung S23 Ultra Firefox is 13.0.2 build # 2016055415.

I have installed adguard on my phone and wish to import its security certificate but I can not access the Privacy and Security tab to do so.

These tabs in settings are all Blue and do not respond to tapping General, Privacy and Security, Advanced, About All other tabs work correctly.

Also have a Samsung tablet which exhibits identical symptoms

Have uninstalled and re-installed Firefox and cleared system cache. I have uninstalled Adguard.

Also I can not figure out how to enter troubleshooting mode on android

Asked by Don Norcott 3 days ago

Last reply by TyDraniu 2 days ago

default browser

I cannot update chrome on the phone Im temp using, due to repair on newer mobile. So i have down loaded firefox but Im not able to use search engine just yet. Why is this… (read more)

I cannot update chrome on the phone Im temp using, due to repair on newer mobile. So i have down loaded firefox but Im not able to use search engine just yet. Why is this?

Asked by Laurz 3 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Firefox Nightly android app

Can you add an option to have the menu bar on top instead of the bottom? I rather have it on top like it used to be, so I would like for there to at least be an option to… (read more)

Can you add an option to have the menu bar on top instead of the bottom? I rather have it on top like it used to be, so I would like for there to at least be an option to change it.

Asked by alexbeamer3000 3 days ago

Last reply by Paul 3 days ago

Spam Filtering

I just installed Android V 8.1 and the anti-spam function isn't working. Spam mail is not being automatically filtered as it is supposed to do, and does on the desktop ve… (read more)

I just installed Android V 8.1 and the anti-spam function isn't working. Spam mail is not being automatically filtered as it is supposed to do, and does on the desktop version. In addition the junk/spam mail settings that are supposed to be in the Accounts area are not there and the Swipe to Spam function also doesn't work nor does the "long press" to get to the spam marking option.

Any estimate as to when this functionality will be brought online?

Asked by BK 6 days ago

Last reply by Paul 4 days ago

absurd error messages

I will have to stop using Mozilla after many years - sad. But I am getting links blocked by stupid error messages about security when the sources are well known and prot… (read more)

I will have to stop using Mozilla after many years - sad. But I am getting links blocked by stupid error messages about security when the sources are well known and protected. Today it was the Journal of the American Medical Association. I have no time to deal with this nonsense.

Asked by modalities2013 5 days ago

Last reply by Paul 4 days ago

Firefox will not open in android

When I try to open firefox on my android phone, it just closes and gives me an error message which I have attached a screen shot of. I do not know if this is related but… (read more)

When I try to open firefox on my android phone, it just closes and gives me an error message which I have attached a screen shot of.

I do not know if this is related but this happened after I scanned a qr code and tried to open it.

I have un-installed and reinstalled the app and turned my phone off then on again after reinstalling but this did not help.

Pls can you help?

Asked by Serena 5 days ago

Last reply by iub fun 4 days ago