Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Update from 6.0.2 to 7.0.1, no URL page loads.'New Tab' only. Revert back and all is OK

  • 4 cavab
  • 5 have this problem
  • 7 views
  • Last reply by TampaMel

more options

I updated from Firefox 6.0.2 to 7.0.1. When I started Firefox the home page did not load nor did it show in the URL area. I manually entered a URL and not thing happened. The tab only shows 'New Tab' When I revert back to 6.0.2 everything is OK. I am on an older iMAC (later part of 2007) running OSx 10.7.1

I updated from Firefox 6.0.2 to 7.0.1. When I started Firefox the home page did not load nor did it show in the URL area. I manually entered a URL and not thing happened. The tab only shows 'New Tab' When I revert back to 6.0.2 everything is OK. I am on an older iMAC (later part of 2007) running OSx 10.7.1

All Replies (4)

more options

hello,

Please try this: Exit Firefox by clicking the X button or by clicking File > Exit. Wait for a few seconds to make sure that FF has fully exited. Start FF again. I've had this happen to me. I am not sure but it seems that FF sometimes starts in offline mode though the Work Offline option is unselected. Toggling the Work Offline option doesn't make any difference but restarting Firefox does.

Hope this helps.

more options

Tried what you said. Started FF, exited FF, waited a few minutes, started FF, exited FF, waited a few minutes, started FF again. Every time the same. No page load and the TAB never shows anything other then 'New Tab'. As I stated the previous version of FF and just to add Safari, and Chrome work with no problems

more options

Check your firewall rules. http://kb.mozillazine.org/Firewalls

more options

finitarry - Excellent, I have Intego and focused on that but the answer was Little Snitch. I deleted everything that showed Firefox and reinstalled the upgrade. Looks like it works perfectly. In your link someone talked about deleting all entries in the firewall for Firefox and then do the install. Did that and BAM I am back to surfing. Thanks you very much for your help.