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Emails arrive in table form and hyperlinks do not work

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  • Last reply by zwrdl

zwrdl
zwrdl
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Since the upgrade from v.98 when I get an email, it appears as if it were a table, not in the usual format which displayed text with active hyperlinks. This only happens to mail in the inbox. If I move the email to another folder, for example, junk, the message reads as normal. If the message is filtered to junk automatically, it reads as normal.

This only happens with the inbox. Both newly downloaded or previous emails saved to another folder all read properly...UNLESS they are transferred to the in box in which case I get some form of table.

The following two images are 1. the message as received or transferred to the inbox and 2. the same message read from any other folder. (I was unable to add these images to this post for some reason, but I have continued the narration in the first answer below. 

BTW, if I attempt to go to my previous version, which worked perfectly, I lose all my data.
Since the upgrade from v.98 when I get an email, it appears as if it were a table, not in the usual format which displayed text with active hyperlinks. This only happens to mail in the inbox. If I move the email to another folder, for example, junk, the message reads as normal. If the message is filtered to junk automatically, it reads as normal. This only happens with the inbox. Both newly downloaded or previous emails saved to another folder all read properly...UNLESS they are transferred to the in box in which case I get some form of table. The following two images are 1. the message as received or transferred to the inbox and 2. the same message read from any other folder. (I was unable to add these images to this post for some reason, but I have continued the narration in the first answer below. BTW, if I attempt to go to my previous version, which worked perfectly, I lose all my data.

Modified by zwrdl

All Replies (1)

zwrdl
zwrdl Question owner
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This is part of the original question. I was unable to load the images in the original, so here they are. Image 1 is what it looks like in the inbox, whether received there or moved there. The second image is what it looks like when viewed from any other folder.

Modified by zwrdl