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Incompatible Thunderbird update

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  • Last reply by Matt

21214dg
21214dg
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A recent Thunderbird update is NOT allowing Thunderbird to open. I receive the following pop up message when trying to open the program: 

"XULRunner
    Error:  Platform version '78.9.0' is not compatible with
                                minVersion >= 78.10.1
                                maxVersion <= 78.10.1"

All my emails are in Thunderbird prior to this update. How do I uninstall this latest update so I can open Thunderbird and access all of my emails that were there? This automatic update was done when turning on my PC after not using it during the past 2-3 days.

A recent Thunderbird update is NOT allowing Thunderbird to open. I receive the following pop up message when trying to open the program: "XULRunner Error: Platform version '78.9.0' is not compatible with minVersion >= 78.10.1 maxVersion <= 78.10.1" All my emails are in Thunderbird prior to this update. How do I uninstall this latest update so I can open Thunderbird and access all of my emails that were there? This automatic update was done when turning on my PC after not using it during the past 2-3 days.

All Replies (1)

Matt
Matt
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answered here https://support.mozilla.org/en-US/questions/1335747