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My YouTube cc perefences keep changing.

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  • 1 has this problem
  • 10 views
  • Last reply by FredMcD

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I turn off close captioning while playing a YouTube video and within seconds they revert back on. This does not happen with Chrome, Edge, or Opera.

I turn off close captioning while playing a YouTube video and within seconds they revert back on. This does not happen with Chrome, Edge, or Opera.

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Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}