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Why does firefox block my downloads, have to use IE instead

  • 1 cavab
  • 3 have this problem
  • 6 views
  • Last reply by cor-el

tommy6699
tommy6699
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I am trying to download Samsung Kies, Firefox does nothingjust sits their, but when I use IE the download works fine, also I cannot print off bank statements, comes up with the print option & then refuses to print, but in IE this works fine, why

I am trying to download Samsung Kies, Firefox does nothingjust sits their, but when I use IE the download works fine, also I cannot print off bank statements, comes up with the print option & then refuses to print, but in IE this works fine, why

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see whether that makes a difference.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window