Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can not refresh by any means other than back/forward buttons.

  • 2 cavab
  • 3 have this problem
  • 24 views
  • Last reply by Alhanalem

more options

I'm not certain exactly when this started happening, but I can not refresh pages by using F5, ctrl-F5, or the refresh button in the address bar. The only thing I can do is enter the URL in a new tab, or click back then forward again. When I refresh by any of the mentioned methods, absolutely nothing happens, it doesn't even attempt to refresh. There is no network activity or visual indicators of a loading process or anything else.

I'm not certain exactly when this started happening, but I can not refresh pages by using F5, ctrl-F5, or the refresh button in the address bar. The only thing I can do is enter the URL in a new tab, or click back then forward again. When I refresh by any of the mentioned methods, absolutely nothing happens, it doesn't even attempt to refresh. There is no network activity or visual indicators of a loading process or anything else.

Chosen solution

This issue can be caused by the IE Tab extension that shows in the System Detail list next to the question.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
Read this answer in context 👍 1

All Replies (2)

more options

Seçilmiş Həll

This issue can be caused by the IE Tab extension that shows in the System Detail list next to the question.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

IE Tab indeed appears to have been causing the problem, as disabling it returned things to normal. Thanks!