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Why can I nolonger use a site a black key appears in the address bar how can I fix this?

  • 1 (رد واحد)
  • 1 has this problem
  • 5 views
  • آخر ردّ كتبه cor-el

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immediately after a firefox update I could no longer access downloads from a paid site i belong to. I noticed a black key in the address bar I don't know what happened but I can log in but not do my searches now. I want this fixed. I also want to be able to approve any updates on my computer as in the past they have even caused problems with my yahoo email.

immediately after a firefox update I could no longer access downloads from a paid site i belong to. I noticed a black key in the address bar I don't know what happened but I can log in but not do my searches now. I want this fixed. I also want to be able to approve any updates on my computer as in the past they have even caused problems with my yahoo email.

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Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.