ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox disabled one of my windows programs this a.m. and did not restore it and now I am having trouble with a formerly easy program

  • 4 ردود
  • 3 have this problem
  • 1 view
  • آخر ردّ كتبه cjwrn

more options

Firefox installed an update this morning and in the process asked to disable one of my microsoft programs; when it was all over, firefox gave me a message saying it did not re-enable the microsoft program and now I cannot access a website that I used to access with ease.

Firefox installed an update this morning and in the process asked to disable one of my microsoft programs; when it was all over, firefox gave me a message saying it did not re-enable the microsoft program and now I cannot access a website that I used to access with ease.

All Replies (4)

more options

Firefox doesn't disable "programs", but it does disable Firefox Add-ons - for two reasons.

1. The Add-on is on the Blocklist.
http://www.mozilla.com/en-US/blocklist/

2. There is a compatibility issue with the Add-on.

We could tell you more if we knew the name of that "program".

more options

Thank you. Firefox said there was a compatibility issue with a Windows item; unfortunately, I did not make note of the item because Firefox said it would re-enable it as soon as Firefox did its update. After the update it came back with a message saying it could not re-enable my Windows itsm. Is there anyway I could just just undo whatever Firefox did this morning, including going back to the Firefox version I had before the update? Thank you

Modified by cjwrn

more options

Thank you. Firefox said there was a compatibility issue with a Windows item; unfortunately, I did not make note of the item because Firefox said it would re-enable the item after it did its update. After the update, Firefox came back with a message saying it could not re-enable my Windows item. Is there any way I could just undo whatever Firefox did this morning, including going back to the Firefox version I had before the update? Thank you

more options

I have typed content 2 times---??