Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I tried downloading version 4, but nothing happens - as far as I can see

  • 1 (رد واحد)
  • 3 have this problem
  • 5 views
  • آخر ردّ كتبه cor-el

ballycapple
ballycapple
more options

I am not a "computer geek" - just an average 82-year-old American. Need an explanation in simple English: Why I cannot download version 4. I check all the boxes, but cannot see any confirmation that program has been successfully downloaded.

I am not a "computer geek" - just an average 82-year-old American. Need an explanation in simple English: Why I cannot download version 4. I check all the boxes, but cannot see any confirmation that program has been successfully downloaded.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can download the Firefox 4 installer and save the file to the desktop. 

Close Firefox (File > Exit) after the download has finished and start the installation with a double click on the desktop icon of the Firefox 4 installer.

There will be quite a change if you update from Firefox 3.0.3 to Firefox 4, so you may lose some extensions that aren't compatible anymore if you have any extensions installed (Tools > Add-ons > Extensions). Themes always need to be updated.