ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Won't download messages

  • 2 (ردّان اثنان)
  • 4 have this problem
  • 12 views
  • آخر ردّ كتبه kb7gn

more options

The same message from 11/30/19 keeps downloading, none other. When I hit " get messages" it comes back with "checking inbox for new messages......then "downloading 1 of 302" but only that same message appears in the inbox. I have repeatedly tried the repair folder option, but to no avail. I know there indeed are other messages because I can download them in another email program. Any thoughts on this?

The same message from 11/30/19 keeps downloading, none other. When I hit " get messages" it comes back with "checking inbox for new messages......then "downloading 1 of 302" but only that same message appears in the inbox. I have repeatedly tried the repair folder option, but to no avail. I know there indeed are other messages because I can download them in another email program. Any thoughts on this?

الحل المُختار

Delete the offending message through webmail for the account, and see if that unblocks downloads of the others.

Read this answer in context 👍 1

All Replies (2)

more options

الحل المُختار

Delete the offending message through webmail for the account, and see if that unblocks downloads of the others.

more options

Looks like that did it, thanks so much. I swore i did this already but I guess I didn't!