Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

remove password requirement to open email account

  • 1 (رد واحد)
  • 2 have this problem
  • 2 views
  • آخر ردّ كتبه user1121639

ChrisDiana
ChrisDiana
more options

All of a sudden I need the server password to open email account. How do I stop this requirement? I was troubleshooting last night because email would not send. Turns out I was offline. I am sure I clicked something, but cannot figure it out.

All of a sudden I need the server password to open email account. How do I stop this requirement? I was troubleshooting last night because email would not send. Turns out I was offline. I am sure I clicked something, but cannot figure it out.

All Replies (1)

user1121639
user1121639
more options

It is unclear what you need help with right now.

To work Online: Thunderbird menu: File: Offline: Un-check "Work Offline" (See snip below)

Clear saved passwords in Thunderbird: Thunderbird menu: Tools: Options: Security: Password tab: Click "Saved Password" button. Select the servers you are concerned with, and click the "Remove" button for each. Both the incoming and outgoing servers.

Then when you check e-mail next, it will ask for your password. Make sure you check-mark the box "Use Password Manager to remember this password". (See snip below)