Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes every time adobe flash comes up

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه the-edmeister

kme1961
kme1961
more options

I would really like to use Firefox as my default browser, but I've been using Chrome because every time adobe flash comes up it crashes. Is there any way to fix this? I researched online and saw that many have the same problem and it said to ask an individual question so you could access my individual system information so that is what I'm doing.

I would really like to use Firefox as my default browser, but I've been using Chrome because every time adobe flash comes up it crashes. Is there any way to fix this? I researched online and saw that many have the same problem and it said to ask an individual question so you could access my individual system information so that is what I'm doing.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Looks like you have a couple of duplicate pairs of Plugins. Shockwave Flash 21.0 r0 Shockwave Flash 14.0 r0 And Adobe Shockwave for Director Netscape plug-in, version 12.1.3.153 Adobe Shockwave for Director Netscape plug-in, version 12.1.2.152

Adobe Flash is notorious for not always removing old Flash Plugin DLL files as part of a Flash program update. Sometimes the user needs to uninstall Flash completely and get a clean start.

First, grab the Adobe uninstaller from here: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Then download the latest Flash Plugin version from here: Select the Windows > Plugin-based browsers - the EXE version. https://www.adobe.com/products/flashplayer/distribution3.html

Run the Flash uninstaller program, then reboot your PC. Then install the Plugin version of Flash. So you'll have a clean installation of Flash for Firefox.

Not sure if Adobe Shockwave for Director has an uninstaller available. Check the Adobe website for such.