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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

When I'm on the AOL Home Page my AOL mail is extremely slow or doesn't open

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  • 1 het hierdie probleem
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  • Laaste antwoord deur cor-el

Lynnatcpp
Lynnatcpp
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From the AOL News page (not my Homepage) I can sign in to my AOL email accounts. Once there when I click on 'New Mail' or other choices nothing happens. If I sign on to the same pages using IE, Chrome, or Google I don't have any problems. 

 Thanks for your help.

Lynn

From the AOL News page (not my Homepage) I can sign in to my AOL email accounts. Once there when I click on 'New Mail' or other choices nothing happens. If I sign on to the same pages using IE, Chrome, or Google I don't have any problems. Thanks for your help. Lynn

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.