The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

1. Go to Firefox > Help > Troubleshooting Information.
2. Click the "Reset Firefox" button.
3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Hi Tyler, I am an Ozzie..I have aquired a domain on GoDaddy.com called www.artlipton.net My problem arose when i was trying to inspect my stats.. I went through the instructed motions and get pipped at the final post every time...new password refused...no entry to stats..bah! I complained and was told to go to Firefox and clear browsing data,cookies etc. Well, I thought that i had gone through all those motions as you consequently re-iterated....however, i still get a refusal of entry in to Authentication Required in the GoDaddy Web Statistics. NONPLUSSED!! Have a great day! Kay Lipton

Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: command+Shift+F).

• https://support.mozilla.org/kb/how-to-use-full-screen

Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible:

• Firefox > Options
• "View > Toolbars"

• https://support.mozilla.org/kb/How+to+customize+the+toolbar
• https://support.mozilla.org/kb/Back+and+forward+or+other+toolbar+items+are+missing

You can also check for problems with the localstore.rdf file.

• http://kb.mozillazine.org/Corrupt_localstore.rdf
• https://support.mozilla.org/kb/Toolbar+keeps+resetting

• http://kb.mozillazine.org/Cookies
• https://support.mozilla.org/kb/Deleting+cookies