Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

add ons will not update after restart

  • 1 antwoord
  • 1 het hierdie probleem
  • 3 views
  • Laaste antwoord deur cor-el

more options

using firefox 9.0.1 on OSX 10.7.2 several add ons say they will update after restarting but never do. they are disabled and i cannot get them back. zotero 3.0 will not install. old zotero now disabled and I can't get it back either. something is corrupted somewhere. what?

using firefox 9.0.1 on OSX 10.7.2 several add ons say they will update after restarting but never do. they are disabled and i cannot get them back. zotero 3.0 will not install. old zotero now disabled and I can't get it back either. something is corrupted somewhere. what?

All Replies (1)

more options

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is a compatibility update available.