Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Operating system crashed. Had to reinstall OS. Are our bookmarks saved anywhere with Firefox or our online back up system, Carbonite, to "download" ??

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur the-edmeister

babsr1
babsr1
more options

Operating System crashed and had to reinstall. Our family had many bookmarks saved. Does Firefox maintain a list of a user's bookmarks to "reinstall" or "download" in these cases??

Operating System crashed and had to reinstall. Our family had many bookmarks saved. Does Firefox maintain a list of a user's bookmarks to "reinstall" or "download" in these cases??

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Were you using Firefox Sync?
https://support.mozilla.com/en-US/kb/what-firefox-sync

Did you have Carbonite set up to backup Firefox data?
You would need to have saved places.sqlite or the bookmarks-yyyy-mm-dd.json file from the Firefox Profile folder.