Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

connot connect to the update server. It keeps looking but never connects

  • 1 antwoord
  • 9 hierdie probleem
  • 1 view
  • Laaste antwoord deur cor-el

more options

Firefox tells me I need to update. I go to next step and it tells me to wait while it connects to update server. It never does. I have trie this a dozen times.

Firefox tells me I need to update. I go to next step and it tells me to wait while it connects to update server. It never does. I have trie this a dozen times.

All Replies (1)

more options

Do a clean (re-)install:

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Do not remove personal data if you uninstall the current version.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.