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Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

can not access my old email adress

  • 3 antwoorde
  • 1 het hierdie probleem
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  • Laaste antwoord deur cor-el

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Hi there i have created a mozilla account with one main email adress "[email protected]" to wich i dont have no longer access since i have deleted it and the second email adress "[email protected]" wich i do have access. Since i can not remember my password and have no longer access to the "main email Adress could you send me an recover pw email to my second account [email protected] ? Or simple delete the account "[email protected]" ?

Hi there i have created a mozilla account with one main email adress "[email protected]" to wich i dont have no longer access since i have deleted it and the second email adress "[email protected]" wich i do have access. Since i can not remember my password and have no longer access to the "main email Adress could you send me an recover pw email to my second account [email protected] ? Or simple delete the account "[email protected]" ?

All Replies (3)

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Can´t they simply send a recovery process email to the second Email adress linked with this account ?

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Dropa said

Tobi_2022 said

Can´t they simply send a recovery process email to the second Email adress linked with this account ?

Do you actually have a second email listed?

I do have a second email on this account. While processing the forgot password procedere it says that the main email adress is needed. The email adress i no longer have access to. So i thought they could send recovery email to the second adress linked with the account.

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Did you confirm the secondary email address when you created it ?

You would normally confirm the secondary email address when you created it and set this secondary email as your primary email address while you still have access to the primary email address.

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