I cant view videos online: options, security, set cookies and remove history does not work
When I click on the menu with the three stripes, choose options, privacy and security I should be able to adjust cookies, so I can watch videos online. I removed history but does not work.
When making changes in this menu I cant save them anywhere, how should I do this?
All Replies (3)
Make sure you are not blocking content.
Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}
I have the problem of watching videos too. Is there any way to fnd out the plugins I need .. if I am using Ver 52.8.1 for Ws XP?
Some viedos in Youtube give the message of needng to deal with html5
but others on the web do not tell what is needed to watch it
I have flash player installed and have chosen all of the options to see if the problem gets solved ..
I have none extension to no complement or plugin
what else?
I really appreciate your hints to solve the problem.
Hi atra
Could you please start a new thread for your question?
Then you can provide more information like your operating system and installed extensions/plugins.
- https://support.mozilla.org/en-US/questions/new
- https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox
On Windows XP you likely have the issue that your operating system doesn't have support to play MP4 media files. Firefox can't play such videos because it relies on native OS support and doesn't have a codec builtin for playing MP4 files.