Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

I keep getting an error message when I exit Firefox. memory xxxx can't be read. what's going on?

  • 1 antwoord
  • 1 het hierdie probleem
  • 7 views
  • Laaste antwoord deur FredMcD

lafrost
lafrost
more options

I've already tried deleting the Firefox Installation folder and did a fresh install of Firefox. I also went through a scan of my computer and did a disk defrag and optimization. The problem still occurs.

I've already tried deleting the Firefox Installation folder and did a fresh install of Firefox. I also went through a scan of my computer and did a disk defrag and optimization. The problem still occurs.

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 18.0 r0 Shockwave Flash 16.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Note: Edge on Win10 does not use ActiveX version but its own Flash.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Flash Player Version 18.0.0.232
https://www.adobe.com/products/flashplayer/distribution3.html Note: Windows users must download the “Internet Explorer” and “Plugin-based browsers” installers.