Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

S/MIME add-on not installing properly with v39 - not recognized in applications, keeps telling me to install.

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur guigs

more options

Since upgrading to FireFox 39, I can't read digitally signed emails. Outlook tells me that I need to install S/MIME. I download S/MIME and click to install, then restart the browser as instructed. FireFox indicates that S/MIME 1.0 is enabled. But I still can't read any emails that are digitally signed. All that is displayed is the header portion (who the email is from). The emails continue to say either: (1) "S/MIME isn't supported in this view. Click here" - to pop out a separate window; or after opening a separate window for the digitally signed email: (2) "This message has a digital signature, but it wasn't verified because the S/MIME control is out of date. To install the latest version, click here."

I've repeated the attempted install of S/MIME several times, to no avail.

Since upgrading to FireFox 39, I can't read digitally signed emails. Outlook tells me that I need to install S/MIME. I download S/MIME and click to install, then restart the browser as instructed. FireFox indicates that S/MIME 1.0 is enabled. But I still can't read any emails that are digitally signed. All that is displayed is the header portion (who the email is from). The emails continue to say either: (1) "S/MIME isn't supported in this view. Click here" - to pop out a separate window; or after opening a separate window for the digitally signed email: (2) "This message has a digital signature, but it wasn't verified because the S/MIME control is out of date. To install the latest version, click here." I've repeated the attempted install of S/MIME several times, to no avail.

All Replies (1)

more options

Do you need a new certificate?