Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Tried the posted solution for the RETR problem and it works once then it returns. How do you make the change permanent?

DOC808HI
DOC808HI
more options

Tried the posted solution for the RETR problem and it works once then it returns. Once the email dl'ds the file deleted per the instructions returns. How do you make the change permanent?

Tried the posted solution for the RETR problem and it works once then it returns. Once the email dl'ds the file deleted per the instructions returns. How do you make the change permanent?

All Replies (1)

Roland Tanglao
Roland Tanglao
  • Moderator
more options

Hi DOC808HI

  1. I don't know what you mean by "posted RETR solution". Could you please post a link to the suggested solution? Perhaps you are referring to this thread: https://support.mozilla.org/en-US/questions/991792 ?
  2. Anyhow any further troubleshooting information you can provide will be great e.g. Your Operating System Version (XP, 7, Mac OS X Mavericks), your anti-virus if any, your mail provider, your ISP, what you did, what happened with exact error message, what happened

Cheers! ...Roland